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TERMS AND CONDITIONS
Terms and Conditions are entered into as of the effective date set forth on the Order Form (the Effective
Date”) by and between do2, Inc., a Delaware corporation (“do2”) and the entity listed on the Order Form
(the Company”).
BACKGROUND
Capitalized terms used without definition will have the meanings set forth in Section 1 (Definition).
Subject to the terms and conditions of this Agreement, do2 will make available to Customer and its
Registered Authorized Users its Internet-based community member engagement and experience platform
as a service (the “do2 Platform”) and related web and mobile apps, each in object code format only (the
“do2 Web App and “do2 Mobile App”, respectively) and together with the do2 Platform, the “do2
Service”), that provide the features and modules of the do2 Platform identified in the applicable Order
Form. The do2 Service may include custom content developed by do2 at the request of Customer and will
include any updates to the features and modules purchased by Customer that are made generally available
by do2 to its customers at no additional charge or with a charge associated, but excludes any separate
features, modules or additional functionality or services that are made available by do2 for an additional
charge. The do2 Service and any Technical Services identified in an Order Form are collectively referred to
in these Terms and Conditions as the “do2 Technology”.
1. DEFINITION
For purposes of this Agreement the following terms have the following meanings:
"Registered Authorized Users” means users that have a User License. In each case who (a) are at
least eighteen (18) years-old or a Minor Registered Authorized User and (b) download the do2
Mobile App from a Mobile Application Store through which do2 (in the case of an do2 Branded
Experience) or Customer (in the case of a Customer Branded Experience) makes the do2 Mobile
App available and, in connection with such download, agrees by means of a click-through
agreement, to do2’s Terms and the do2 Privacy Policy. Minor Registered Authorized Users must
have such click-through agreement(s) executed by their parent or legal guardian.
Building” means the building at the address specified on the Order Form.
Controlled Affiliatemeans an entity with outstanding voting shares that are more than 50%
beneficially owned by Company.
Customer” means the Company Entity identified in the Order Form.
Customer Data” means the data and information collected and managed via the do2 Technology
under this Agreement, other than data and information received from any third-party sources.
Customer Data does not include User Data (which is licensed directly to do2 by Registered
Authorized Users pursuant to the do2 Terms and do2 Privacy Policy).
Force Majeure Event” has the meaning set forth in Section 10.
Do2 Data Centermeans the computer servers and network infrastructure, whether physical or
virtual, on which the do2 Platform is hosted and operated, whether managed directly by do2,
colocation services provider, or cloud hosting provider.
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Do2 Servicehas the meaning set forth in the Background section of these Master Terms and
Conditions.
Initial Term” means the initial term of this Agreement as described in the Order Form.
Minor Registered Authorized Users” means individuals (a) at least fourteen (14) years old and (b)
younger than eighteen (18) years old.
Mobile Application Stores” means the Apple App Store and Google Play and any other mutually
agreed mobile application stores.
"Order Form means the do2 Service Order Form that is signed by do2 and Customer and
expressly references these Master Terms and Conditions.
Service Region means the location of an do2 Data Center that provides the do2 Service to
Customers in the geographic vicinity thereof.
Technical Services means the implementation, activation, technical support, promotional,
consulting and other services described in the applicable Order Form.
User Datameans data provided by Registered Authorized Users in connection with using the
do2 Service.
"User License" means someone who has accepted the T&C in the app and is a user where a user
is defned as 1. user of the app or web, 2. has a role, 3. not in a deactivated state, 4. in a non-
deleted state."
Third Party Servicemeans a third party service to which the do2 Service links or that is integrated
with the do2 Service in order to provide specific portions of community member experience
functionality (e.g., food ordering or delivery, transit system information, ride share services, fitness
class registration, and shuttle service).
2. SCOPE; GRANT OF RIGHTS.
2.1 Master Agreement.
From time to time, Company or one of its Controlled Affiliates (each, including Company, a
"Company Entity") may request from do2 the provision of do2 Technology (as defined above).
After the applicable Company Entity and do2 agree on the terms and conditions relating to the
provision of such do2 Technology, they will execute an Order Form, and the Company Entity
identified in such Order Form will constitute the “Customer” hereunder. Each Order Form will
expressly reference these Master Terms and Conditions and will contain, at a minimum, the
do2 Technology ordered, applicable fees, Building details, and the Initial Term (as defined
below) of the Agreement. These Master Terms and Conditions are hereby incorporated by
reference into each Order Form that references these Master Terms and Conditions to create a
separate agreement between do2 and the applicable Company Entity and do2 (such agreement,
the Agreement”). Unless otherwise indicated herein, a reference to a “party” or “parties” in
these Master Terms and Conditions is a reference to do2 and/or Customer under the
applicable Agreement.
2.2 Do2 Service
(a) In accordance with, and subject to, the terms and conditions of this Agreement,
do2 will make the do2 Service available with respect to the Building as of the Effective Date;
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provided that the do2 Mobile Apps will be made available approximately eight (8) weeks after the
Effective Date.
(b) Subject to the terms and conditions of this Agreement, do2 hereby grants to
Customer a non-exclusive, non-sublicensable, non-transferable (except as set forth in Section 10.2)
right during the Term (as defined below) to (i) access and use the do2 Web App, (ii) download the
do2 Mobile App through Mobile Application Stores, (iii) install the do2 Mobile App on mobile
devices owned or leased by Customer, (iv) use the do2 Web App and do2 Mobile App to access
and use the do2 Platform, and (v) view through the do2 Service any information or content made
available thereon by do2, in each case of (i)(v) solely in connection with Customer’s internal
business operations related to the Building.
(c) On the Order Form, Customer has elected whether the do2 Service to be used for
the Building will have an do2 Branded Experience or a Customer Branded Experience. In the case
of a Customer Branded Experience, do2 will rebrand the do2 Service as a private-labeled service
using only Customer’s brands, except that do2 may include in the private-labeled do2 Mobile App
attribution of do2, such as “powered-by do2.In such case, Customer hereby appoints do2 as its
agent for the limited purpose of establishing, maintaining and (upon expiration or termination of
this Agreement) terminating developer accounts with, and removing the do2 Mobile App from,
the Mobile Application Stores (e.g., Apple and Google) in Customer’s name.
2.3 Registered Authorized User Rights.
Subject to the terms and conditions of this Agreement, do2 will permit Registered Authorized
Users to access and use the do2 Web App and download, install, and use the do2 Mobile App
through the Mobile App Stores for purposes of accessing and using the features of the do2 Service
that are directed to Registered Authorized Users, as applicable. Use of the do2 Service by a
Registered Authorized User is governed by do2’s (i) standard terms and conditions of use and end
user license agreement, the current version of which is made available here (the Do2 Terms”), and
(ii) standard privacy policy, the current version of which is made available here (“Do2 Privacy
Policy”). The do2 Terms and do2 Privacy Policy are made available in connection with the access
and use of the do2 Web App and download, installation, and use of the do2 Mobile App. Customer
is responsible for the acts and omissions of its Registered Authorized Users.
2.4 Rights Regarding Customer Content and Customer Branded Experience. Subject to the terms
and conditions of this Agreement:
(a) Do2 may use the brands (including logos) and content that Customer makes
available to do2 (collectively, the Customer Content”) to customize the do2 Service for Customer.
Customer hereby grants to do2, and do2 hereby accepts, a non-exclusive, non-transferable (except
as set forth in Section 9.2), paid-up, royalty-free, sublicensable license to copy, use, display,
distribute, modify and create derivative works of the Customer Content to brand and make
available the do2 Service for the purpose of providing the do2 Service under this Agreement; and
(b) in the case of a Customer Branded Experience, do2 hereby grants to Customer, and
Customer hereby accepts, a non-exclusive, non-transferable (except as set forth in Section 9.2), non-
sublicensable license to distribute the do2 Mobile App, private-labelled in accordance with Section
1.2(c), through the Mobile App Stores to Registered Authorized Users.
2.5 Limitations
The following limitations and restrictions will apply to the use of the do2 Technology:
(a) Customer will not provide access to the do2 Technology to any person who is
not a Registered Authorized User or an employee or contractor of Customer.
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(b) Except as expressly permitted hereunder, Customer will not and will not permit
or authorize Registered Authorized Users or any third party to: (i) reverse engineer, decompile,
disassemble or otherwise attempt to discover the source code, object code or underlying structure,
ideas or algorithms of any of the do2 Technology; (ii) modify, translate or create derivative works
based on any of the do2 Technology; (iii) copy, rent, lease, distribute, pledge, assign or otherwise
transfer or allow any lien, security interest or other encumbrance on any of the do2 Technology;
(iv) hack, manipulate, interfere with or disrupt the integrity or performance of or otherwise attempt
to gain unauthorized access to any of the do2 Technology or its related systems, hardware or
networks or any content or technology incorporated in any of the foregoing; or (v) remove or
obscure any proprietary notices or labels of do2 or its licensors and service providers.
3. OWNERSHIP; RESERVATION OF RIGHTS.
3.1 Customer Data
As between Customer and do2, Customer owns the Customer Data. Customer hereby grants to
do2 a non-exclusive, worldwide, non-transferable (except as set forth in Section 10.2), paid-up,
royalty-free, and sublicensable, license to copy, distribute, display, create derivative works of and
use the Customer Data to (i) perform do2’s obligations under this Agreement and (ii) create de-
identified data from the Customer Data (the De-Identified Data”). For clarity, Customer Data does
not include the De-Identified Data. Customer reserves any and all right, title and interest in and to
the Customer Data other than the licenses therein expressly granted to do2 under this Agreement.
3.2 do2 Technology Ownership
Subject to the rights and licenses granted in Section 1, as between the parties, do2 retains all rights,
title and interest in and to the do2 Technology and any other materials provided by do2 to
Customer under this Agreement, all copies or parts thereof (by whomever produced) and all
intellectual property rights therein. Other than the rights and licenses granted to Customer in
Section 1, do2 grants no, and reserves any and all, rights in the do2 Technology. Customer will not
remove, obscure, or alter any intellectual property rights notices relating to the do2 Technology.
3.3 Feedback.
Customer may elect from time to time to provide suggestions or comments regarding
enhancements or functionality or other feedback to do2 with respect to the do2 Technology or other
of do2’s products or services (Feedback”). do2 will have full discretion to determine whether or
not to proceed with the development of the requested enhancements, new features or functionality.
Customer hereby grants do2 a royalty-free, fully paid-up, worldwide, transferable, sublicensable
(directly and indirectly through multiple tiers of distribution), perpetual, irrevocable license to (a)
copy, distribute, transmit, display, perform, and modify and create derivative works of the
Feedback, in whole or in part; and (b) use the Feedback and/or any subject matter thereof, in whole
or in part, including the right to develop, manufacture, have manufactured, market, promote, sell,
have sold, offer for sale, have offered for sale, import, have imported, rent, provide and/or lease
products or services which incorporate, practice or embody, or are configured for use in practicing,
the Feedback, in whole or in part.
3.4 Do2 Responsibilities
(a) Do2 will use commercially reasonable efforts to provide the do2 Service in
accordance with the Service Level Agreement, the current version of which is made available in
do2 website. do2 will provide technical support to Customer’s employees for issues and questions
arising from the operation of the do2 Service.
(b) Do2 will implement and maintain the administrative, physical and technical
safeguards described in do2’s data security policy, the current version of which is made available
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in do2 website, which attempt to prevent any collection, use or disclosure of, or access to Customer
Data that this Agreement does not expressly authorize. Such safeguards include: (i) physical
security of all premises in which Customer Data will be processed and/or stored; and (ii)
reasonable precautions taken with respect to the employment of, access given to, and education
and training of any and all personnel furnished or engaged by do2 to perform any part of the
services hereunder.
(c) Do2 will abide by the data protection provisions of its Data Processing Addendum
(“DPA”) when Processing Personal Data (as defined in the DPA) provided by Customer pursuant
to this Agreement. The DPA is hereby incorporated herein by reference and is made available in
do2 website. Notwithstanding anything to the contrary in this Agreement. do2 will not be
obligated to make the do2 Technology available to any Registered Authorized Users prior to such
user’s agreement to the do2 Terms and the do2 Privacy Policy.
3.5 Customer Responsibilities. Customer will (a) use commercially reasonable efforts to prevent
unauthorized access to or use of the do2 Technology and notify do2 promptly of any such
unauthorized access or use, and (b) use do2 Technology only in accordance with the
documentation, applicable laws and regulations and the terms of this Agreement.
3.6 Technical Services. From time to time, the parties may agree pursuant to an Order Form on
Technical Services that do2 will provide to Customer. Each Order Form will specify those
Technical Services that are to be performed by do2 hereunder. do2’s performance of the
Technical Services is dependent in part on Customers actions. Accordingly, Customer will use
reasonable efforts to provide do2 with the necessary items and assistance necessary for do2 to
complete the Technical Services. Any dates or time periods relevant to performance by do2
hereunder will be appropriately and equitably extended to account for any delays or change
in assumptions due to Customer.
4. FEES; PAYMENT TERMS.
4.1 Fees; Payment Terms.
Customer will pay do2 such fees as indicated on the Order Form. Fees will be paid within thirty
(30) days of invoice. If payment of any fees (including any reimbursement of expenses) is not
made when due and payable, a late fee will accrue at the rate of the lesser of one and one-half
percent (1.5%) per month or the highest legal rate permitted by law and Customer will pay all
reasonable expenses of collection. In addition, if any past due payment has not been received
by do2 within thirty (30) days from the time such payment is due, do2 may suspend access to
the do2 Technology until such payment is made. At its discretion, do2 may increase the pricing
stated on the Order Form for any Renewal Term (as defined below) upon giving Customer at
least ninety (90) days’ notice (which may be sent by email) prior to the end of the then-current
Term.
4.2 Net of Taxes
All amounts payable by Customer to do2 hereunder are exclusive of any sales, use and other
taxes or duties, however designated, including withholding taxes, customs, privilege, excise,
sales, use, value-added and property taxes (collectively Taxes”). Customer will be solely
responsible for payment of any Taxes, except for those taxes based on the income of do2.
Customer will make all payments to do2 under this Agreement without any deduction and
withholding for or on account of any Taxes (Tax Withholding”), unless a Tax Withholding is
required by applicable law. If a Tax Withholding is required by applicable law, then (a) where
such Tax Withholding relates to any Taxes, except for those taxes based on the income of do2,
the relevant amount payable by Customer hereunder will be increased to the amount that
would, following any required Tax Withholding, result in do2 receiving the amount that
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would have been received if no Tax Withholding were required; (b) Customer will, promptly
upon becoming aware that it must make a Tax Withholding (or that there is any change in the
rate or the basis of a Tax Withholding), notify do2 in writing; and (c) Customer will timely
remit the amount of such Tax Withholding to the appropriate taxing authorities. Customer will
use commercially reasonable efforts to mitigate, reduce, or eliminate any Tax Withholdings
(including by taking advantage of any reduced rate of tax provided for by any applicable
international agreement for the avoidance of double taxation then in force).
5. TERM, TERMINATION.
5.1 Term
(a) Terms and Conditions
The term of these Terms and Conditions will begin on the Effective Date and
continue until terminated in accordance with Section 5.2(b).
(b) Agreement
Unless earlier terminated in accordance with the terms of this Agreement, the
Initial Term of this Agreement will be as set forth on the Order Form. Thereafter,
unless this Agreement terminates earlier in accordance with the terms of this
Agreement, this Agreement will automatically renew for additional one (1) year
term (each, a Renewal Termand, together with the Initial Term, the Term”)
unless either party delivers to the other party written notice of the party’s intent
not to renew at least sixty (60) days prior to the end of the then-current Term.
5.2 Termination
(a) Termination of Agreement for Breach
In addition to any other remedies it may have, either party may terminate this
Agreement if the other party breaches any of the terms or conditions of this
Agreement and fails to cure such breach within thirty (30) days after receiving
written notice thereof. Customer will pay in full for the use of the do2 Technology
up to and including the effective date of the termination, as set forth in the
terminating party’s notice of termination.
(b) Termination of Terms and Conditions
Any termination of an Agreement will not affect these Master Terms and
Conditions. These Terms and Conditions (but not an Agreement into which these
Terms and Conditions are incorporated) may only be terminated, for any reason
or no reason, by do2 or Company upon thirty (30) dayswritten notice to the other.
For clarity, upon termination of these Terms and Conditions (i) any then-existing
Agreements will continue in accordance with their terms and conditions and (ii)
the effect of the termination of these Terms and Conditions pursuant to this Section
5.2(b) will be to preclude entry into future Agreements between do2 and any
Company Entity pursuant to these Master Terms and Conditions.
5.3 Effect of Expiration or Termination
(a) In the case of a Customer Branded Experience, immediately upon the effective
date of expiration or termination of this Agreement, do2 (acting as Customer’s agent in accordance
with Section 2.2(c)) will remove the do2 Mobile App from all Mobile App Stores.
(b) Upon any expiration or termination of this Agreement (except for termination by
do2 for Customer’s breach pursuant to Section 5.2(a)), upon written request of Customer delivered
within 30 days of effective date of such expiration or termination, do2 will make the Customer Data
available to Customer for download in do2’s standard format for 30 days after such request (the
Transition Period”). After the Transition Period, do2 may, but is not obligated to, in its sole
discretion and without delivery of any notice to Customer, delete any Customer Data stored or
otherwise archived on the do2 Platform or on do2’s network.
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(c) Except as expressly stated herein, upon expiration or termination of the
Agreement, (i) all rights granted hereunder and all obligations of do2 to provide the do2
Technology will immediately terminate, (ii) Customer will immediately cease use of the do2
Technology; and (iii) each party will return or destroy all copies or other embodiments of the other
party’s Confidential Information.
5.4 Survival.
Upon expiration or termination of this Agreement, all obligations in this Agreement will terminate,
provided that Sections 2.5 (Limitations), 3.2 (Do2 Technology Ownership), 3.3 (Feedback), 4 (Fees;
Payment Terms), 5.3 (Effect of Expiration or Termination), 5.4 (Survival), 6 (Confidentiality), 7
(Representations, Warranties and Disclaimer), 8 (Limitations of Liability), 9 (Indemnification) and
10 (General) will survive.
6. CONFIDENTIALITY.
6.1 Definition of Confidential Information
As used herein, Confidential Information means, subject to the exceptions set forth in the
following sentence, any information or data, regardless of whether it is in tangible form, disclosed
by or on behalf of either party (the Disclosing Party”) that the Disclosing Party has either marked
as confidential or proprietary, or has identified in writing as confidential or proprietary within
thirty (30) days of disclosure to the other party (the Receiving Party”); provided, however, that a
Disclosing Party’s business plans, strategies, technology, research and development, current and
prospective customers, billing records, and products or services will be deemed Confidential
Information of the Disclosing Party even if not so marked or identified. do2’s Confidential
Information includes, without limitation, the do2 Platform, the source code of the do2 Technology
and the terms of this Agreement. Customer’s Confidential Information includes, without
limitation, the Customer Data. Information will not be deemed “Confidential Information” if such
information: (a) is known to the Receiving Party prior to receipt from the Disclosing Party directly
or indirectly from a source other than one having an obligation of confidentiality to the Disclosing
Party; (b) becomes known (independently of disclosure by the Disclosing Party) to the Receiving
Party directly or indirectly from a source other than one having an obligation of confidentiality to
the Disclosing Party; or (c) becomes publicly known or otherwise ceases to be secret or confidential,
except through a breach of this Agreement by the Receiving Party.
6.2 Use and Disclosure of Confidential Information
The Disclosing Party’s Confidential Information constitutes valuable trade secrets and proprietary
information of the Disclosing Party. Each Receiving Party will use the Confidential Information of
the Disclosing Party solely in accordance with the provisions of this Agreement and will not
disclose, or permit to be disclosed, the same directly or indirectly, to any third party without the
Disclosing Party’s prior written consent, except as otherwise permitted hereunder.
Notwithstanding any provision of this Agreement, the Receiving Party may disclose the Disclosing
Party’s Confidential Information, in whole or in part, to the Receiving Party’s employees, officers,
directors, consultants, and contractors who have a need to know and are legally bound by written
agreements imposing confidentiality and nonuse obligations with respect to such Confidential
Information no less restrictive than those set forth in this Section 6.
6.3 Other
Each Receiving Party will use reasonable measures to protect the confidentiality of the Disclosing
Party’s Confidential Information. Either Receiving Party may disclose the Confidential Information
of the Disclosing Party as reasonably deemed by the Receiving Party to be required by law (in
which case such Receiving Party will provide the Disclosing Party with prior written notification
thereof, will provide such the Disclosing Party with the opportunity to contest such disclosure, and
will use its reasonable efforts to minimize such disclosure, each to the extent permitted by
applicable law). In the event of actual or threatened breach of the provisions of this Section 6, the
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non-breaching party will be entitled to seek immediate injunctive and other equitable relief,
without waiving any other rights or remedies available to it. Each Receiving Party will promptly
notify the other in writing if it becomes aware of any violations of the confidentiality obligations
set forth in this Agreement.
7. REPRESENTATIONS, WARRANTIES AND DISCLAIMER.
7.1 Representations and Warranties
3. Each party represents and warrants to the other party that (i) such party has the
required power and authority to enter into this Agreement and to perform its obligations
hereunder; (ii) the execution of this Agreement and performance of its obligations thereunder do
not and will not violate any other agreement to which it is a party; and (iii) this Agreement
constitutes a legal, valid and binding obligation when signed by both parties.
3. In addition, do2 represents and warrants to Customer that it uses industry
standard methods to detect and prevent viruses and any third party software routines designed to
permit unauthorized access, disable or erase software, hardware or data, or perform any other
similar actions that may be present in the do2 Service and correct or remove such viruses and
subroutines.
7.2 Disclaimer
EXCEPT FOR THE WARRANTIES EXPLICITLY SET FORTH IN SECTION 7.1, THE PARTIES
HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
TITLE. do2 DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR
ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE
OBTAINED FROM USE OF THE SERVICES. do2 AND ITS LICENSORS AND SUPPLIERS ARE
NOT RESPONSIBLE FOR ANY ACTIONS TAKEN (INCLUDING CONFIGURATION OF THE
do2 SERVICE) BASED ON INFORMATION PROVIDED BY OR ON BEHALF OF CUSTOMER
(INCLUDING BY ANY REGISTERED AUTHORIZED USER). NEITHER PARTY WILL HAVE
THE RIGHT TO MAKE OR PASS ON ANY REPRESENTATION OR WARRANTY ON BEHALF
OF THE OTHER PARTY TO ANY THIRD PARTY.
8. LIMITATIONS OF LIABILITY
8.1 Limitation of Liability; Disclaimer of Consequential Damages
THE PARTIES HERETO AGREE THAT, NOTWITHSTANDING ANY OTHER PROVISION IN
THIS AGREEMENT, IN NO EVENT WILL do2 AND ITS LICENSORS AND SERVICE
PROVIDERS BE LIABLE TO CUSTOMER FOR ANY SPECIAL, INDIRECT, RELIANCE,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, LOST OR DAMAGED DATA,
LOST PROFITS OR LOST REVENUE, WHETHER ARISING IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR OTHERWISE, EVEN IF do2 HAS BEEN NOTIFIED OF THE POSSIBILITY
THEREOF. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT AND
SUBJECT TO APPLICABLE LAWS, UNDER NO CIRCUMSTANCES WILL THE LIABILITY OF
do2 AND ITS LICENSORS AND SERVICE PROVIDERS FOR ALL CLAIMS ARISING UNDER OR
RELATING TO THIS AGREEMENT (INCLUDING WARRANTY CLAIMS), REGARDLESS OF
THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON
CONTRACT, TORT, OR OTHERWISE, EXCEED THE AGGREGATE FEES PAID AND PAYABLE
BY CUSTOMER TO do2 UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH
PERIOD PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH LIABILITY.
THIS LIMITATION OF LIABILITY IS CUMULATIVE AND NOT PER INCIDENT.
8.2 Independent Allocations of Risk
EACH PROVISION OF THIS AGREEMENT THAT PROVIDES FOR A LIMITATION OF
LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO
ALLOCATE THE RISKS OF THIS AGREEMENT BETWEEN THE PARTIES. EACH OF THESE
PROVISIONS WILL APPLY EVEN IF THEY HAVE FAILED OF THEIR ESSENTIAL PURPOSE.
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9. INDEMNIFICATION.
9.1 Indemnification by do2
do2 will (a) defend or settle at its expense any claim, suit or other proceeding brought by a third
party (a Claim”) against Customer or any officer, director, agent, or employee of Customer
(“Customer Parties”) that the use of the do2 Technology as permitted under this Agreement
infringes or conflicts with any copyright or trade secret (except for claims for which do2 is entitled
to indemnification under Section 9.2, in which case do2 will have no obligations with respect to
such claim) and (b) pay all damages and costs awarded by a court of competent jurisdiction against
Customer Parties with respect to such Claim or amounts payable pursuant to a settlement agreed
to by do2. do2 will have no liability or obligation under this Section 8.1 if the applicable Claim
arises in whole or in part from
(i) modification of the do2 Technology by any party other than do2 without do2’s express consent;
(ii) the combination operation, or use of the do2 Technology with other product(s), data or services
where the do2 Technology would not by itself be infringing; or (iii) unauthorized or improper use
of the do2 Technology. If the use of the do2 Technology by Customer has become, or in do2’s
opinion is likely to become, the subject of any claim of infringement, do2 may at its option and
expense (A) procure for Customer the right to continue using the do2 Technology as set forth
hereunder; (B) replace or modify the do2 Technology to make it non-infringing so long as the do2
Technology has at least equivalent functionality; (C) substitute an equivalent for the do2
Technology; or (D) if options (A)(C) are not reasonably practicable, terminate this Agreement and
refund any prepaid amounts for unused periods. This Section 8.1 states do2’s entire obligation and
Customer’s sole remedies in connection with any claim regarding the intellectual property rights
of any third party.
9.2 Indemnification by Customer
Customer will (a) defend or settle at its expense any Claim against do2 or any officer, director,
agent, or employee of do2 (“Do2 Parties”) arising from (i) use of the do2 Technology other than as
permitted under this Agreement, (ii) use of the Customer Data or Customer Content as permitted
under this Agreement or (iii) Customer’s breach of this Agreement, and (b) pay all damages and
costs awarded by a court of competent jurisdiction against do2 Parties with respect to such Claim
or amounts payable pursuant to a settlement agreed to by Customer.
9.3 Procedure
If a Customer Party or a do2 Party becomes aware of any Claim for which it believes it should be
defended under Section 9.1 or Section 9.2, as applicable, such Customer Party or do2 Party will (a)
promptly notifies the defending party in writing of such Claim; promptly give the defending party
the sole and exclusive right to control and direct the investigation, preparation, defense and
settlement of such Claim with counsel of defending party’s own choosing; provided that the party
entitle to the defense under this Section 9 will have the right to reasonably participate, at its own
expense, in the defense or settlement of any such Claim; and (c) gives assistance and full
cooperation for the defense of same.
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10. GENERAL.
10.1 Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be
limited or eliminated to the minimum extent necessary so that this Agreement will otherwise
remain in full force and effect and enforceable.
10.2 Assignment; Subcontractors
A party to either these Master Terms and Conditions or this Agreement may not assign the
applicable agreement (i.e., these Master Terms and Conditions or the applicable Agreement)
without the prior written consent of the other party; provided however that a party may assign the
applicable agreement without the prior written consent of the other party to an acquirer of or
successor to all or substantially all of such party’s business or assets to which the applicable
agreement relates. Further, Customer may assign this Agreement to a purchaser of the Building
without the prior written consent of do2; provided however that Customer provides do2 thirty (30)
days prior written notice of such assignment. Any assignment or attempted assignment by either
party otherwise than in accordance with this Section 10 will be null and void. do2 may use
subcontractors in delivering the do2 Services.
10.3 Entire Agreement; Waiver
This Agreement is the complete and exclusive statement of the mutual understanding of the parties
and supersedes and cancels all previous written and oral agreements, communications and other
understandings relating to the subject matter of this Agreement. All waivers and modifications
must be in a writing signed by both parties, except as otherwise provided herein.
10.4 Relationship
No agency, partnership, joint venture, or employment is created as a result of this Agreement and
a party does not have any authority of any kind to bind the other party in any respect whatsoever.
10.5 Notices
All notices under this Agreement will be in writing and sent to the recipient’s address set forth in
the applicable Order Form and will be deemed to have been duly given when received, if
personally delivered; when receipt is electronically confirmed, if transmitted by email; the day after
it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt,
if sent by certified or registered mail, return receipt requested. In the case of a notice by Customer,
Customer will send an additional copy of the notice to the “Attention of Chief Executive Officer
at do2’s address set forth in the applicable Order Form.
10.6 Publicity
Neither party will, without prior written consent of the other, issue a press release regarding their
business relationship or, in the case of Company, any business relationship between its Controlled
Affiliates and do2. Notwithstanding anything herein to the contrary, do2 may mention Company
and/or Customer and the relationship between do2 and Company and/or Customer in do2’s
marketing collateral, website, and other promotional and marketing materials.
10.7 Force Majeure
Each party will be excused from performance for any period during which, and to the extent that,
it is prevented from performing any obligation or service, in whole or in part, as a result of a cause
beyond its reasonable control and without its fault or negligence, including acts of God, acts of
war, epidemics, pandemics, fire, communication line failures, power failures, earthquakes, floods,
blizzard, or other natural disasters (but excluding failure caused by a party’s financial condition or
any internal labor problems (including strikes, lockouts, work stoppages or slowdowns, or the
threat thereof)) (a Force Majeure Event”). Delays in performing obligations due to a Force Majeure
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Event will automatically extend the deadline for performing such obligations for a period equal to
the duration of such Force Majeure Event. Except as otherwise agreed upon by the parties in
writing, in the event such non-performance continues for a period of thirty (30) days or more, either
party may terminate this Agreement by giving written notice thereof to the other party. Upon the
occurrence of any Force Majeure Event, the affected party will give the other party written notice
thereof as soon as reasonably practicable of its failure of performance, describing the cause and
effect of such failure, and the anticipated duration of its inability to perform.
10.8 Governing Law; Venue
This Agreement will be governed by the laws of the Commonwealth of Massachusetts without
regard to its conflict of laws provisions. For all disputes relating to this Agreement, each party
submits to the exclusive jurisdiction of the state and federal courts located in Boston, Massachusetts
and waives any jurisdictional, venue, or inconvenient forum objections to such courts.
10.9 Export Control
Customer may not provide access to the do2 Technology to any person or entity that is (a)
identified on the Specially Designated Nationals List or Foreign Sanctions Evaders List of the Office
of Foreign Assets Control, U.S. Department of the Treasury, as amended from time to time; (b)
located in Cuba, Iran, North Korea, Sudan, Syria, or any other country that is subject to U.S.
economic sanctions prohibiting such access; or (c) otherwise unauthorized to have such access
under any law or regulation of the United States or any non-U.S. authority of competent
jurisdiction.
10.10 Headings; Interpretation
The headings and captions used in these Master Terms and Conditions are used for convenience
only and are not to be considered in construing or interpreting this Agreement. All uses in this
Agreement of “including” and similar terms will be interpreted to mean “including without
limitation.
10.11 Counterparts
These Master Terms and Conditions may be executed in two or more counterparts, each of which
will be deemed an original, and such counterparts will together constitute one and the same
instrument.