(b) Except as expressly permitted hereunder, Customer will not and will not permit
or authorize Registered Authorized Users or any third party to: (i) reverse engineer, decompile,
disassemble or otherwise attempt to discover the source code, object code or underlying structure,
ideas or algorithms of any of the do2 Technology; (ii) modify, translate or create derivative works
based on any of the do2 Technology; (iii) copy, rent, lease, distribute, pledge, assign or otherwise
transfer or allow any lien, security interest or other encumbrance on any of the do2 Technology;
(iv) hack, manipulate, interfere with or disrupt the integrity or performance of or otherwise attempt
to gain unauthorized access to any of the do2 Technology or its related systems, hardware or
networks or any content or technology incorporated in any of the foregoing; or (v) remove or
obscure any proprietary notices or labels of do2 or its licensors and service providers.
3. OWNERSHIP; RESERVATION OF RIGHTS.
3.1 Customer Data
As between Customer and do2, Customer owns the Customer Data. Customer hereby grants to
do2 a non-exclusive, worldwide, non-transferable (except as set forth in Section 10.2), paid-up,
royalty-free, and sublicensable, license to copy, distribute, display, create derivative works of and
use the Customer Data to (i) perform do2’s obligations under this Agreement and (ii) create de-
identified data from the Customer Data (the “De-Identified Data”). For clarity, Customer Data does
not include the De-Identified Data. Customer reserves any and all right, title and interest in and to
the Customer Data other than the licenses therein expressly granted to do2 under this Agreement.
3.2 do2 Technology Ownership
Subject to the rights and licenses granted in Section 1, as between the parties, do2 retains all rights,
title and interest in and to the do2 Technology and any other materials provided by do2 to
Customer under this Agreement, all copies or parts thereof (by whomever produced) and all
intellectual property rights therein. Other than the rights and licenses granted to Customer in
Section 1, do2 grants no, and reserves any and all, rights in the do2 Technology. Customer will not
remove, obscure, or alter any intellectual property rights notices relating to the do2 Technology.
3.3 Feedback.
Customer may elect from time to time to provide suggestions or comments regarding
enhancements or functionality or other feedback to do2 with respect to the do2 Technology or other
of do2’s products or services (“Feedback”). do2 will have full discretion to determine whether or
not to proceed with the development of the requested enhancements, new features or functionality.
Customer hereby grants do2 a royalty-free, fully paid-up, worldwide, transferable, sublicensable
(directly and indirectly through multiple tiers of distribution), perpetual, irrevocable license to (a)
copy, distribute, transmit, display, perform, and modify and create derivative works of the
Feedback, in whole or in part; and (b) use the Feedback and/or any subject matter thereof, in whole
or in part, including the right to develop, manufacture, have manufactured, market, promote, sell,
have sold, offer for sale, have offered for sale, import, have imported, rent, provide and/or lease
products or services which incorporate, practice or embody, or are configured for use in practicing,
the Feedback, in whole or in part.
3.4 Do2 Responsibilities
(a) Do2 will use commercially reasonable efforts to provide the do2 Service in
accordance with the Service Level Agreement, the current version of which is made available in
do2 website. do2 will provide technical support to Customer’s employees for issues and questions
arising from the operation of the do2 Service.
(b) Do2 will implement and maintain the administrative, physical and technical
safeguards described in do2’s data security policy, the current version of which is made available